Business Management for Shops
Our dedicated team runs the day-to-day operations of your online shop: performance tracking, catalog and pricing, fulfillment and marketing coordination, and customer service.
What our team does for you
We run your shop's daily operations, from catalog and pricing to customer service, and send you weekly and monthly business reports.
- We track your store's sales, average order value (AOV) and conversion rate (CVR) every day and act on changes.
- We manage your product catalog: listings, variants, collections, descriptions and images.
- We set and update prices, discounts and promotions within the margin rules you approve.
- We coordinate your fulfillment partners and marketing so stock, shipping and campaigns stay in sync.
- We handle customer service by email and chat, including order questions, returns and complaints.
- We send you weekly and monthly business reports with clear recommendations.
How it works
How the SELLESS team delivers business management for shops for your store.
Operations audit
We review your store, tools, suppliers and current workload, and list everything we will take over.
Onboarding
We get access to your store and tools, document your business rules and set up shared reporting.
Daily management
Your SELLESS team runs catalog, pricing, fulfillment coordination and customer service every business day.
Review and improve
We meet with you every week and every month to review results and agree on improvements.
What you receive
You receive a weekly business report and a monthly business review.
Weekly business report
Sales, orders, AOV, CVR, refunds and top products compared with the previous week.
Monthly business review
Month-over-month performance, issues we resolved and a plan for next month.
Catalog and pricing log
A record of every listing, price and promotion change we make for you.
Customer service summary
Ticket volume, response times and the most common customer issues.
Let the SELLESS team run your shop's daily operations
Tell us about your store. A SELLESS specialist will reply within 1 business day with next steps and a quote.