Privacy Policy

Who we are

Crossian LLC is the company responsible for your personal information. Our contact details are at the end of this policy.

Information we collect

We collect:

• Contact and account details you give us, such as your name, work email, phone number, company, store name and password.
• Quote and consultation details, such as the services you are interested in, order volume, ad budget and your message.
• Store data you process on the Platform, such as products, orders, shipping addresses and campaign data.
• Usage data, such as pages visited, device and browser type, collected through cookies and similar technologies.

How we use information

We use personal information to:

• respond to quote requests and book consultations;
• create and operate your SELLESS Platform account;
• deliver the SELLESS Services you order;
• process transactions and prevent fraud;
• improve our website, Platform and Services; and
• send service messages and, with your permission, marketing emails.

How we share information

We do not sell personal information. We share it only with service providers who help us run SELLESS, such as hosting, payment and email providers; with third-party integrations you choose to connect; and when the law requires it.

Cookies

We use essential cookies to run the website and Platform, and analytics cookies to understand how they are used. You can control cookies in your browser settings.

Data retention

We keep personal information for as long as your account or engagement is active and as needed to meet legal, tax and accounting obligations. We then delete or anonymize it.

Security

We protect personal information with encryption in transit, access controls and regular security reviews. No method of transmission or storage is completely secure.

Your rights

Depending on where you live, including California, you may have the right to access, correct, delete or receive a copy of your personal information and to opt out of marketing. To make a request, contact us using the details below. We will not discriminate against you for exercising your rights.

Children

SELLESS is a business service and is not directed to children under 16. We do not knowingly collect their information.

Changes to this policy

We will post any changes on this page with a new date and, for material changes, notify account holders by email.